“I brought a silver horse head cross over bracelet, gilt heads, at the horse of the year show for my daughter. Unfortunately she does not like it. Is there any chance I could exchange it for another piece of jewelry.
Yours Carolyn Fernihough.”
“I have purchased Saturno silver and enamel figures over many years from Derek and Ann and would quite simply not consider purchasing from anywhere else. Their efficient, professional and friendly approach matched by a competitive price always ensures a faultless service. This applies to purchases made in person or over the phone and nothing ever seems too much trouble. Could not recommend too highly. ”
“Derek and Ann add a new meaning to personal service - so rare these days. My wife lost a much loved diamond cross on holiday and in no time they had a perfect replacement together with just the right length of chain! Then last month a diamond came out of her engagement ring just before an important event - within a week Ann had found a matching diamond, renewed the clasps and got the ring back looking like it was straight from the showroom. Thats what I call service and all done with a real pride and passion! I would recommend Delanns Jewels to any and everyone! Thank you. ”
“Bought a Saturno silver beagle to remember our dog by. It is beautiful and very tactile. Whilst I loved the picture of it on the site it is much prettier in real life! Packaging and postage was also very good and efficient. Would certainly recommend this company to anyone. ”
“Received my Saturno French Bulldog yesterday as expected l am thrilled it is a perfect example of breed love love love ”
Why would you go anywhere else, even if you went to many shops in our local town you wouldn't get the service we have had from Ann. Luckily for Ann we have three daughters and of course me, we will be back for our presents over and over again.
We ordered a russian wedding ring for my daughter it was too big so we went it back on the Tuesday and here we are 9am on the Wednesday of the same week and she has the correct size on her finger.
Service above and beyond all expectations.
THANK YOU THANK YOU Ann”
“A rarity now a days, a business that has true class and a love and pride in what it does!! I have been lucky enough to have inherited some lovely jewellery from my Mum, Pat Moss and have followed her example of putting my treasures( in memories, love and value) in the only people she trusted to look after them in the manner you would hope. They are a pleasure to deal with making you feel important and valued, even if I don’t use them as often as I would like to( in my dreams!!) and give a service I would thoroughly recommend! ”
“Wonderful service, the only place from which I'll purchase jewellery.”
“Excellent customer service and very prompt delivery. Ann quickly resolved my query with no fuss and I am delighted with the beautiful product.”
“Great service, Ann was very helpful and my Saturno gift came the next day.
I would happily recommend using Delanns Jewels.”
“It took just 24 hours to order AND receive my item! Amazing prompt, efficient and helpful service, and beautiful, perfect Saturno item. Ann you are an absolute star! Thank you ”
“Bought a Saturno silver enamel horse for my daughter's birthday. It is a beautiful piece and great value and I was especially pleased with the service from Delanns, who went out of their way to make sure it arrived in time. Will definitely be shopping here again.”