Delanns Jewels

Delivery & Return

Delivery Charge: UK orders are charged at a flat rate of £8.00 per delivery excluding bronzes. Packages to the UK are sent out by Royal Mail insured next day delivery.  Contact us for worldwide delivery rates.

Delivery Time: We strive to get your products to you as quickly as possible. If a product is in stock it will usually be delivered to your front door within 7 days.

Order Confirmation: You will receive confirmation of your order once the checkout process is complete which you may print off for your records.

Order cancellation: You may cancel an order within 7 working days provided it has not already been despatched.

Returning goods: Should you have any concerns regarding your purchase, please telephone us on 07836 214322 before sending back to us. Costs for returning an item which is not faulty are the responsibility of the customer.

We’re Here To Help: if you have any concerns about the delivery of your goods please contact us and we will be happy to help.